You are interested in joining the Woodee community, and it is natural to wonder how we handle your data and how we comply with the General Data Protection Regulation (GDPR).
We are completely transparent with our community members. We are committed to protecting your personal data, ensuring its security and giving you choices about how we handle it.
Please be aware that the information we collect is primarily for the purposes of constantly improving our services and your user experience. To do this, we analyse your behaviour on the Woodee application and study what interests you. The study of behaviour is not done in a nominative fashion: this information is collected for statistical purposes.
Woodee will keep its data for as long as the user uses the application on a regular basis, and will automatically delete the data two years after the last time Woodee is used.
Without going into the details of your private and family life, we want to study your profile in a complete way in order to offer you a personalized experience that meets your wishes.
At this time, our company has no plans to share information collected about you with third party advertisers.
If this should happen in the future, we will inform you immediately and ask for your consent to do so.
All of your rights can be exercised free of charge and we will try to process your request as soon as possible.
Nevertheless, you will see from the following points that we do not impose on you the various data treatment processes already listed.
Please note that you can withdraw your consent at any time by going to your profile.
As a user of the platform, you can access your personal data at any time. This applies both to the data you provide to us in the "my profile" section and, on request, to the data that we deduce about you. For example, using the e-mail address [email protected] you can ask us to send you a complete and structured copy of all the data we have stored about your profile, and this free of charge.
In addition to this right of access granted to you, we may also transfer your data to another service provider.
This right is also exercised upon request and can be applied towards another data controller from any sector.
However, please note that the information that may be transferred is only that concerning your profile, in other words, pseudonymised information.
Upon request, we can delete all or part of your data. This action is irreversible, so it will not be possible to retrieve it afterwards.
Woodee makes every effort to treat your data with transparency and clarity. We are here to listen to you, and if you have a problem, please contact us with any request you might have, and we will respond as soon as possible.
Finally, please be aware that you can speak to a national supervisory authority if you feel your rights have been infringed.
If you think that someone has hacked into your account, please report it to us as soon as possible at [email protected]
You can reset your password by clicking on 'forgot password' if you are unable to enter your account. Alternvatively go to 'my profile' once you have logged in.
Any modification will of course always be in accordance with the GDPR. and your rights will always be respected.
In case of modification, we will alert you the next time you log on to the application, and you will be asked to accept the modification in question.
For requests, please contact us by:
E-mail to the following address: [email protected]
Post to the following address: 58, rue des Celtes, Luxembourg-Merl, Luxembourg
Registered office: 58, rue des Celtes, Luxembourg-Merl, Luxembourg
Contact person: Patrick Loureiro.